Changes to the provision of ear syringing - please see the tab in further information.
Lunchtime telephone lines
Please note that between the hours of 1:00pm and 2:00pm our phone lines are open for medical emergencies only.
Request a call back from the practice
The Practice is now piloting a text messaging service to allow patients to message the surgery between the hours of 8am – 6.00pm, Monday to Friday (except bank holidays) to request a call back if they would like to make an appointment or for general enquiries. Patients are asked to leave a brief message including their name and contact details. This number is 07544 024265. Text messages will be actioned within the next working day. PLEASE NOTE - THIS IS NOT AN EMERGENCY SERVICE.
Repeat Medication Requests
Healds Road Surgery now have a SMS texting facility to enable patients to order their repeat medication. Patients are asked to text 07853 213 205, providing their details, including their name, and a member of the Medication Coordinating Team will respond. This service is manned Monday to Friday, 9am - 2.00pm (except bank holidays) Please note that 48 hours are needed to do a prescription.