Practice policies

Read our practice policies on these pages.

Privacy

Healds Road Surgery Privacy Notice We understand how important it is to keep your personal information safe and secure and we take this very seriously. We have taken steps to...

Accessibility

Accessibility statement for Healds Road Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...

Violent or abusive behaviour

Threatening, abusive or violent behaviour against our staff or patients is unacceptable. If a patient is violent or abusive we will warn them to stop. If they continue, we may...

Patient rights and responsibilities

We aim to treat our patients with respect at all times. We expect our patients to treat our staff in the same way. It is your responsibility to keep your...

Patient confidentiality

You have a right to privacy and we respect this. We keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records...

Date published: 7th February, 2024
Date last updated: 2nd March, 2025