This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Changes to the provision of ear syringing - please see the tab in further information.

Lunch time surgery closure

Healds Road Surgery will be closed each day between the hours of 1:00pm and 2:00pm.  Phone lines will continue to be open during this duration to allow patients to contact the a member of the reception team.

Request a call back from the practice

The Practice is now piloting a text messaging service to allow patients to message the surgery between the hours of 8am – 6.00pm, Monday to Friday (except bank holidays) to request a call back if they would like to make an appointment or for general enquiries. Patients are asked to leave a brief message including their name and contact details.  This number is 07544 024265.  Text messages will be actioned within the next working day.  PLEASE NOTE - THIS IS NOT AN EMERGENCY SERVICE. 

Repeat Medication Requests

Healds Road Surgery now have a SMS texting facility to enable patients to order their repeat medication.  Patients are asked to text 07853 213 205, providing their details, including their name, and a member of the Medication Coordinating Team will respond.  This service is manned Monday to Friday, 9am - 2.00pm (except bank holidays) Please note that 48 hours are needed to do a prescription.

GDPR POLICY

GDPR Policy

What is GDPR?

GDPR stands for General Data Protection Regulations and is a new piece of legislation that will supersede the Data Protection Act. It will not only apply to the UK and EU; it covers anywhere in the world in which data about EU citizens is processed.

The GDPR is similar to the Data Protection Act (DPA) 1998 (which the practice already complies with), but strengthens many of the DPA’s principles.

The main changes are:

  • Practices must comply with subject access requests.
  • Where we need your consent to process data, this consent must be freely given, specific, informed and unambiguous.
  • There are new, special protections for patient data.
  • The Information Commissioner’s Office must be notified within 72 hours of a data breach.
  • Higher fines for data breaches – up to 20 million euros.

GDPR Leaflet

Policy on Your Rights in Relation to your Data

How your information is shared so that this practice can meet legal requirements

How we use your information to provide you with healthcare

How your information is used for medical research and to measure the quality of care



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website