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Noticeboard

If you need a prescription ordering, please call the surgery after 11am. Please note that 48 hours are needed to do a prescription.

Healds Road Surgery

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Care Quality Commission (CQC)

CQC carried out an announced comprehensive inspection at Healds Road Surgery on 7 January 2016. Overall the practice is rated as **GOOD**.  A detailed report of their findings can be found www.cqc.org.uk

Friends and Family Test - You you can give feedback to the practice regarding the service received using a new form. Either complete a card at the practice immediately after your appointment or go online here http://www.northkirkleesccg.nhs.uk/get-involved/friends-and-family-test/. See the 'Would you recommend us' section for more details.

Access

The premises are purpose built to cater for the disabled. All doors are double width to accommodate wheelchairs and there are disabled toilet facilities.

Patient Particiaption Group

We have a regular meeting with a patient group - se below the report from this years group. For more information and previous reports - select the tab on the right called 'Survey Report'

Participation Group Report

Patient Accessibility

All organisations that provide NHS services, or publicly funded adult social care must have fully implemented and conformed to the Accessible Information Standard (1605) by 31st July 2016. This means we would like to record your preferred method of contact so that you can receive your health information in a format you can understand.

 

For most of us our preferred method of contact is our home number or mobile number but for example, if you suffer from hard of hearing or blindness that may not be suitable for you. If you or someone you are caring for wishes us to contact you in another way, please do let us know by informing either reception or the Practice Manager at your surgery.   We will then record your needs by highlighting it on your medical records.

 

(Site updated 26/07/2016)
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